Shop Information
Shop Policies
- We have a 24-hour cancellation policy for piercing appointments. Any changes to appointment bookings can be made up to 24 hours before your appointment, however, any late cancellations or no-call no-shows for piercing appointments will result in the application of a cancellation fee equal to half of scheduled services.
- We allow a ten-minute grace period if you are running late to your appointment (with the exception of bridge piercings and any paired set of facial piercings). If you are more than 10 minutes late for your appointment, you will be subject to a cancellation fee equal to half of scheduled services and asked to reschedule.
- All tattoo appointments will require a $100 non-refundable deposit.
- We have a 3-day cancellation policy for tattoos. Any changes to appointment bookings can be made up to 72 hours before the appointment time, however late cancellations or no-call no-shows for tattoo appointments will result in deposit forfeiture.
- Children under age 10 must be supervised while within the shop. Please understand that staff may need to ask that you step out for a moment if your child is disruptive to the provision of services. If you arrive with children under 10 without someone to supervise them during your appointment, we will consider your appointment forfeit and you will be subject to a cancellation fee equal to half of scheduled services.
If you have any questions about the policies listed above, please don’t hesitate to contact our team. Thanks for reading!
Location
Hours
Sunday - Thursday: 12PM - 7PM
Friday - Saturday: 12PM - 8PM
Contact
Parking
Parking near Cold Moon can be limited, so please give yourself enough time to find parking and make it to your appointment.
Metered Parking: Clients can find metered parking spots along Broadway and surrounding streets. Please be mindful of parking restrictions and time limits.
Street Parking: Free street parking spots are often available in the streets around Cold Moon.
Public Parking Lots: There is a paid public parking lot on the corner of Lincoln and 1st within walking distance of the shop.
Public Transportation: Consider taking advantage of public transportation options such as bus routes or light rail stations that serve the Baker area for a hassle-free travel experience.
Parking Restrictions: Be aware of any parking restrictions in the area to avoid fines or towing. Respect designated parking zones and check for signage indicating any limitations.
If you have any questions or need help with parking, don't hesitate to contact our team. We're here for you!
Do you take walk-ins?
We do! Please stop by the shop or give us a call for day of availability.