Frequently Asked Questions
Tattoo Appointments
Do I need a consultation?
While some tattoos may require consultations, our artists may determine that a consultation is not necessary for certain designs.
We value open communication, and at Cold Moon, your comfort and satisfaction are our top priorities! If for any reason you would like a consultation regardless, please let us know when you fill out our Booking Request Form.
How do I book a tattoo appointment?
Please fill out one of our Booking Request Forms!
After you fill out this form we will get back to you as soon as possible to schedule your appointment and take your deposit.
Please note that submitting the form does not immediately schedule your appointment.
How can I leave a deposit?
When we reach out to schedule your appointment we will first take a $100 non-refundable deposit by requesting your credit or debit card information.
You may also come down to the shop and pay your deposit in cash.
Please note that your appointment will not be scheduled until your deposit is paid.
What do I do if I am running late for my appointment?
Please let us know as soon as you can if you are running late. If you are more than 20 minutes late you may be asked to reschedule and pay a late fee.
What is your cancelation policy?
If you need to reschedule or cancel your appointment, please let us know no less than 48 hours before your scheduled appointment time.
If you fail to meet the reschedule/cancelation deadline you will forfeit your deposit and be asked to put down a new one to reschedule your appointment.
Do you take walk-ins?
We take walk-ins when we have time available, please stop by the shop or give us a call to check on day of availability.
What is your shop minimum?
$100
Do you offer tattoos for people under the age of 18?
Even with parental/guardians consent, we do not offer tattooing services for anyone under the age of 18.
Are there any tattoos you won't do?
The decision on which tattoos to create is ultimately at the discretion of the artist. While our artists have a wide range of styles and specialties, there are certain boundaries we uphold. We do not create any imagery that is rooted in racism, sexism, or homophobia. It is important to us to maintain a respectful and inclusive environment for all our clients. If you have a specific design in mind, feel free to discuss it with our artists, and they will be happy to work with you to create a tattoo that aligns with our values and your vision.
Frequently Asked Questions
Tattoo Process & Aftercare
How do I prepare for a tattoo?
To prepare for your tattoo appointment, remember to shower before your session and wear comfortable clothing that allows easy access to the tattoo area. Stay hydrated and well-rested, and have a good meal before your appointment to maintain your energy levels. Feel free to bring snacks and a water bottle for longer sessions. Avoid alcohol, aspirin, or blood-thinning medications.
What is the recommended after care for my tattoo?
After getting a tattoo, it's essential to follow proper aftercare to ensure it heals well.
Here are some aftercare tips:
1. Keep your new tattoo clean by washing it gently twice a day with mild, fragrance-free soap and warm water. Pat it dry using a clean paper towel or let it air dry.
2. Apply a thin layer of ointment, such as Aquaphor for the first 3 days after your tattoo to keep the area moisturized and aid in the healing process After the third day switchto a fragrance-free lotion
3. Avoid picking or scratching at scabs to prevent scarring.
4. Protect your tattoo from the sun by keeping it out of direct sunlight and applying sunscreen once it's healed.
5. Stay hydrated by drinking plenty of water, as it can benefit your skin during the healing process.
If you have any concerns about your healing tattoo, don't hesitate to reach out!
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How long do tattoos take to heal?
Tattoos generally take 2-4 weeks to heal.
